Frequently Asked Questions

We’re here to make your trip as seamless and carefree as possible. If your question isn’t answered below, don’t hesitate to contact us!

Get started by scheduling your free Discovery Call. We’ll discuss your travel style, interests, and timeline, and figure out how to make your dream trip a reality!
First, we’ll schedule a Discovery Call to get to know you, your travel style, interests, and timeline. Next, we’ll get to work creating your custom itinerary and email it to you within 3 business days. After reviewing it (and discussing it with any travel companions you have), we’ll schedule a follow up call to fine-tune details and confirm your trip!
Our process generally takes 1-2 weeks, depending on the complexity of your trip and desired adjustments to your itinerary. If you’re eager to book ASAP, we can get you from call to contract in a matter of a couple days.
Once your trip is booked, all you have to do is sit back, relax, and get excited! We’ll take care of arranging the experiences outlined in your itinerary, and sharing useful information about your chosen destinations as your trip approaches.
We’re here to make your trip as seamless and carefree as possible. If a question or concern arises, simply email [email protected] and one of our friendly team members will make sure your needs are met!

United States citizens can travel to Italy for up to 90 days for tourist or business purposes without a visa. Your U.S. passport will be checked by border authorities upon arrival, and must be valid for at least 3 months after your scheduled return to the United States.

Please Note: You are responsible for verifying current border control requirements prior to booking your trip. We are here to guide you but are not responsible if you are refused entry to a country because you lack the correct identification or documentation.

All of our trips are 100% customized, and therefore pricing varies based on the length, location, and experiences we decide on together. After your initial consultation, we’ll create and present a proposed itinerary for your review, which will include pricing information, what’s included, and any other expenses for your consideration.

Our packages do not include flights, though we’re happy to advise you on which airport to fly in and out of based on your custom itinerary. Booking your flights separately allows you to choose your airline, use reward miles, and extend your trip to include other destinations if you choose (e.g. hop over to France while you’re in the area)!

Yes. After confirming your itinerary, transfers, and experiences, we collect a single payment to finalize your booking.

We accept payment by credit card (Visa, MasterCard, American Express, and Discover), as well as Zelle electronic bank transfer. Credit card payment incur a 3% processing fee.

Due to the nature of our customized services and the range of providers we work with, all bookings and payments are non-refundable and non-transferable. We strongly suggest investing in travel insurance to protect yourself against financial loss due to unforeseen circumstances.

It’s unlikely that a destination must be skipped or an experience must be cancelled. In the rare event that circumstances beyond our control (weather, illness, government restrictions, etc) cause a change in your itinerary, a comparable and equally memorable experience will be arranged.

No, but we recommend it to protect you in the event of an unexpected situation (such as travel delays, medical emergencies, etc)